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Resources, Work Engagement and Turnover Intention Among Call Centre Agents: A Proposed Framework
Choo Ling Suan & Siti Nur Hidayah Ibrahim  ​[link]

​​Strategic Way to Shape the Employees’ Outcomes: Mediating Role of Organizational Commitment
Habib ur Rehman, Qasim Ali Nisar, Zeeshan Ali, Leonis Marchalina  ​[link]

Kajian Persepsi Terhadap Tahap Pelaksanaan Pengurusan Kualiti Menyeluruh (Tqm) Di Majlis Perbandaran Kuantan
Khairun Nisa Mohd Arshad, Azizi Haji Halipah, Rozeta Che Omar [link]

Enhancing Safety Performance by Recognizing the Role of Perceived Management Commitment to Safety in the Jordanian Healthcare Industry: Conceptual Framework 
Mohammad Adel Al-Bsheish1, Munauwar bin Mustafa2, Mohd Asril Ism [link]

Does Corporate Social Responsibility influence the Organizational Citizenship Behavior and Organizational Commitment? Mediating Role of Organizational Trust & Organizational Justice
Muhammad Asif, Qasim Ali Nisar, Hafiz Muhammad Faisal, Husnain Khalid [link]

Does Celebrity Endorsement Influence the Consumer Purchase Intentions & Corporate Image? Mediating Role of Advertising Appeal
Shamaila Ghaffar, Ayubia Rashid, Qasim Ali Nisar, Shafique Ur Rehman, Ali Abbas [link]

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School of Business Management (SBM), College of Business,
Universiti Utara Malaysia, 06010 UUM Sintok, Kedah Darul Aman, MALAYSIA.
Phone: +604-9287401  
Fax: +604-9287422  
Email: sbm@uum.edu.my